TERMS-CONDITIONS

TERMS & CONDITIONS

PRIVACY POLICY

By agreeing to our terms and conditions you accept that you have read and understood our privacy policy.

By opting in to recieve marketing material from us you agree to be contacted by us about products relating to you via telephone, SMS, email & post. Please note that some emails from 3rd parties are post-purchase transactional emails and are part of the overall order process, for example, contact from the courier delivering your order with tracking information.  If you have opted out of receiving our newsletter emails then you will not receive any sale offer or other marketing emails from us.

MAKING A PURCHASE

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit/debit card payment or payments by paypal.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Offers and discounts allowed on the website are single usage per customer / household only, unless otherwise stated. Discounts, unless otherwise stated, are not normally cumulative.

Please note that once an order has been placed, it is then not possible for it to be amended in any way. In such cases the order may be returned to us using our free uk returns paperwork, or delivery can be refused in some circumstances.

SAFETY INFORMATION

IMPORTANT: Always wear a helmet and pads when using any equipment purchased from Strider.

SWAG Distribution and its owners will not be responsible for any injury or damage caused as a result of using any equipiment purchased from Strider UK/SWAG Distribution. Goods purchased from Strider UK/SWAG Distribution are used at your own risk. Please be careful. SWAG Distribution Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

In the rare circumstance you have received an incorrect item, please inform us within 48 hours of receipt and do not use/wear the item you have received. 

In the unfortunate event that you have received a potentially faulty item, we need to be informed of any potential fault within 48 hours of receipt of the goods, so please make sure you check over your product as soon as it is received.

Our contact details:

SWAG Distribution Ltd
Amber Way
Halesowen
West Midlands
B62 8AY

Phone: 0121 389 1092
Email: sales@swagdistribution.co.uk
Vat reg number: 160 3777 11
Company reg number: 07971000

Company registration number 07971000, Vat reg number 160 3777 11, registered c/o Gardiner Fosh, 31 St. Johns, Worcester, Worcestershire, WR2 5AG. No returns or deliveries will be accepted at this address. E&OE